I learned where and how to file a complaint regarding the poor, and often dangerous, care, my sister, Molly, has been receiving at a Meridian facility in Raleigh, called The Covington House. I have learned the criteria for a complaint, which my sister’s care qualified easily, the response times and procedures, how to obtain more information, and, as always, persistence pays off when it comes to bureaucracy.<\/p>\n
One of the first things I have done, once I had been giving Power of Attorney for my sister’s affairs, was to get as much of her bill payment online as quickly as possible. I also have scanned all her bills and sent to her email. I have created a spreadsheet for all her income and debts and can monitor her bank accounts and credit cards.<\/p>\n
I have located a government service that looks at what the individual has in terms of income and insurance, etc; and then recommends what coverage would be best suited. They also list all nursing homes and ratings by government monitoring agencies every three months.<\/p>\n","protected":false},"excerpt":{"rendered":"
I learned where and how to file a complaint regarding the poor, and often dangerous, care, my sister, Molly, has been receiving at a Meridian facility in Raleigh, called The Covington House. I have learned the criteria for a complaint, which my sister’s care qualified easily, the response times and procedures, how to obtain more … <\/p>\n